# Privacy Policy for BuyCoffeeDelivered.com
**Last Updated: November 25, 2025**
BuyCoffeeDelivered.com ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, BuyCoffeeDelivered.com (the "Site"), and when you make purchases, subscribe, or interact with our services.
By accessing or using our Site, you agree to the terms of this Privacy Policy.
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## 1. Information We Collect
We may collect information about you in a variety of ways, including:
### **1.1 Personal Information You Provide**
When you interact with our Site, the following personal information may be collected:
* **Name**
* **Email address**
* **Phone number** (optional)
* **Billing and shipping address**
* **Payment information** (processed securely by third‑party payment processors; we do **not** store full credit card numbers)
* **Account login details** (if you create an account)
### **1.2 Automatically Collected Information**
When you visit the Site, we automatically collect:
* **IP address**
* **Browser type and version**
* **Device type**
* **Referring and exit pages**
* **Pages viewed and time spent on the Site**
* **Cookies and tracking technologies** described below
### **1.3 Cookies and Tracking Technologies**
We use cookies, web beacons, tags, and similar tracking tools to:
* Improve website performance
* Personalize your experience
* Remember your preferences
* Deliver relevant ads
* Analyze traffic and usage patterns
You can disable cookies through your browser settings, though some features may not function fully.
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## 2. How We Use Your Information
We use the information we collect to:
* Process and fulfill orders
* Communicate with you about orders, updates, and promotions
* Improve and optimize our Site and services
* Personalize user experience
* Prevent fraud and enhance security
* Comply with legal obligations
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## 3. How We Share Your Information
We do **not** sell your personal information. We may share your information with:
### **3.1 Service Providers**
We may share information with trusted third parties that help us operate the Site and fulfill services, such as:
* Payment processors
* Shipping carriers
* Email and marketing platforms
* Analytics providers
These parties are contractually obligated to protect your data.
### **3.2 Legal Compliance**
We may disclose your information if required by law or legal process, including:
* Court orders
* Government requests
* To enforce our rights or protect the rights of others
### **3.3 Business Transfers**
If BuyCoffeeDelivered.com undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
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## 4. Your Privacy Rights
Depending on your location, you may have rights such as:
* **Access** to the personal data we hold about you
* **Correction** of inaccurate information
* **Deletion** of your data
* **Opt‑out** of marketing communications
* **Restriction** of certain data uses
* **Portability** of your data
To exercise your rights, contact us using the information below.
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## 5. Data Security
We use administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
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## 6. Data Retention
We retain your personal information only for as long as necessary to:
* Fulfill the purpose for which it was collected
* Meet legal, tax, and accounting obligations
* Resolve disputes
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## 7. Third‑Party Links
Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
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## 8. Children's Privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.
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## 9. Marketing & Communications
You may opt out of promotional emails at any time by clicking the **unsubscribe** link in the email. Transaction‑related emails (order confirmations, shipping notices, etc.) cannot be opted out of.
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## 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes indicates acceptance of the updated policy.
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## 11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
**BuyCoffeeDelivered.com**
Email: **[support@buycoffeedelivered.com](support@buycoffeedelivered.com)**
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Thank you for trusting BuyCoffeeDelivered.com with your information.
# Return & Refund Policy for BuyCoffeeDelivered.com
**Last Updated: November 25, 2025**
Thank you for shopping with BuyCoffeeDelivered.com ("we," "us," "our"). Because our products are fulfilled through **Supliful**, a print‑on‑demand and dropshipping service, our return and refund process follows Supliful’s fulfillment guidelines.
Please read this policy carefully before placing an order.
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## 1. All Sales Are Generally Final
Because each product is custom‑produced and fulfilled on demand through Supliful, **we do not accept returns or exchanges for reasons such as buyer’s remorse, taste preference, or ordering the wrong item**.
We also cannot accept returns of opened consumable goods for safety reasons.
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## 2. Damaged, Defective, or Incorrect Items
We’ll gladly replace products that arrive:
* Damaged
* Misprinted
* Expired
* Incorrect or incomplete
* Otherwise defective
### **2.1 Reporting an Issue**
If you receive a defective or incorrect item, you must notify us **within 7 days of delivery**.
To submit a claim, email:
**[support@buycoffeedelivered.com](support@buycoffeedelivered.com)**
Please include:
* Order number
* Description of the issue
* Clear photos of the product and packaging
We will submit the claim to Supliful for verification. Once approved, a replacement will be issued at no cost to you.
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## 3. Lost or Stolen Packages
If your package is marked as delivered but cannot be located:
* Check with neighbors, household members, and your local post office.
* If the parcel cannot be found, contact us within **7 days** so we can open an investigation.
Supliful may approve a reshipment depending on the carrier’s findings, but such approvals are not guaranteed.
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## 4. Order Cancellations
Orders begin processing immediately after they are placed.
Because Supliful fulfills products on demand:
* **Orders cannot be cancelled once production has started.**
* If you request cancellation quickly and production has not begun, we will attempt to cancel the order, but we cannot guarantee success.
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## 5. Refund Eligibility
Refunds may be issued only in the following cases:
* Confirmed defective or damaged items
* Out‑of‑stock items that cannot be fulfilled
* Orders cancelled before production has started
Refunds are processed back to your original payment method.
Please allow 3–7 business days for processing, depending on your bank.
We do **not** issue refunds for:
* Delays caused by the carrier
* Incorrect addresses provided by the customer
* Items returned without authorization
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## 6. Customer Responsibility
Customers are responsible for:
* Providing an accurate shipping address
* Tracking their shipment after fulfillment
* Notifying us promptly of any delivery issues
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## 7. Contact Us
If you need help with an order or have questions about this policy, contact us at:
**Email:** [support@buycoffeedelivered.com](support@buycoffeedelivered.com)
We’re here to help ensure a smooth experience with BuyCoffeeDelivered.com.
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Thank you for trusting us with your purchase!
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